The Lodge at Bethany Recognized for Outstanding Resident Satisfaction

The Georgia Health Care Association and Georgia Council of Assisted Living announced on August 10, 2018, that The Lodge at Bethany was one of only four Assisted Living Communities in the State of Georgia to receive the Excellence in Action Award that recognizes senior living organizations that achieve the highest level of excellence demonstrated by overall Resident satisfaction scores that rank within the top 10% of the National Research Corporation Health product database, the largest proprietary satisfaction database for senior care in the United States.

“It’s NRC Health’s great pride to partner with organizations that show such a strong commitment to service,” Helen Hrdy, Senior Vice President, Client Services, said of The Lodge at Bethany when announcing the award. “Their sense of mission, and their ability to realize a compassionate vision of care, has elevated them to peak performance in the senior living industry. They couldn’t be more deserving of this award, and we’re thrilled to commend and congratulate them.”

To qualify for the award, the Community must have conducted a customer satisfaction survey in 2017 and received a minimum of ten responses (achieving a response rate of at least 30%) and must have ranked within the top 10% positive responses to the question, “What is your recommendation of this facility to others?”

The Lodge at Bethany is blessed to have had its Residents and Residents’ families provide the feedback that resulted in this positive response and the recognition of being noted as only one of four Assisted Living Communities in Georgia to have received this honor.

Thank you to our Residents and Residents’ families for the honor of serving you.

Thank you to our Staff for continuing to serve in accordance with The Bethany Way as we continue to “Invite others to engage in a faithful and joyous community of care.”

If you are interested in more information about The Lodge at Bethany, please call 912.764.7960 or email us at info@bethanyway.org.


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